Improving Front Desk Operations Starts with an Empowered Team
The front desk experience can make or break a guest’s hotel stay. When the process is done right, the guest is delighted, either from...
Four Guidelines for Managing a Successful Hotel Renovation While Keeping Doors Open
The reasons for renovating a hotel can vary—repositioning the brand, adding capabilities that make the property more competitive, conducting post-disaster repairs, or simply adhering...
Mountain Lake Lodge—Home of ‘Dirty Dancing’—Makes a Renovation Comeback
Located on an extensive 2,600-acre nature preserve in Pembroke, Va., Mountain Lake Lodge has an interesting history, to say the least. Opened in 1851 and purchased...
Survey Shows What Guests Actually Want From Hotels
NEW YORK—According to a new poll conducted by research firm YouGov and commissioned by hotel operations platform ALICE, 81 percent of consumers would like...
Getting on Board With Wellness Trends
Health-, weight-, or spirituality-focused properties such as destination spas, weight-loss resorts, and ashrams have nearly always been around for those with the means and...
Most Popular
Henderson Beach Resort Announces Opening of Primrose Coastal Italian
DESTIN, Florida—Henderson Beach Resort announced the official opening of Primrose Coastal Italian, its signature restaurant led by executive chef Scott Plumley.
Now open to...
JLL Announces Sale of Clarion Hotel Airport in Portland, Maine
BOSTON, Massachusetts—JLL’s Hotels & Hospitality Group announced the sale of the Clarion Hotel Airport, a 149-room full-service hotel in Portland, Maine. JLL represented the...
Tech Talk: International Hospitality Technology Hall of Fame Inductee Luis Segredo on Driving Innovation
LODGING recently spoke with 2025 International Hospitality Technology Hall of Fame inductee Luis Segredo, CEO of Hapi (Hotel API) and Data Travel, LLC, which...
Advertisement