Hotels: Learn From the Past and Prepare for the Future
The following article is from the perspective of Marco Benvenuti, co-founder of Duetto.
The COVID-19 pandemic is a black swan event—unprecedented in scale and impact. It...
Ask Anthony: Three Questions for Marriott’s Manny Rappenecker
Anthony Melchiorri, hotel fixer and host of Travel Channel’s Hotel Impossible, loves dishing out advice. From sharing best practices to tackling operational issues, he’s here...
Five Layers of Protection for Hotels Operating Shuttle Services
In recent years, data analyzed by the National Traffic Highway Safety Administration highlights the risks involved for hotels that operate a shuttle service. Many...
How Supplier Diversity Gives Hoteliers a Critical Competitive Edge
A commitment to diversity practices is essential in today’s business world. It promises inclusion and support for the community in which customers live and...
Improving a Hotel’s First Impression
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How Can I Improve My Hotel's First Impression?
"I’m always getting dinged on my online reviews for...