Why Outsourced Laundry Is More Common in Europe
Whether a hotelier chooses an outsourced linen and uniform service or maintains an on-premises laundry (OPL), there is no disputing benefits that come with...
How To Prepare Hotel Staff for Active Threat Situations
Today’s hotels face what can seem like endless threats—from natural disasters to terrorism and cybersecurity breaches. Jay Hart, the director of the Force Training...
Good Advice: Operating a Brand Amidst Controversy
Eric Danziger, CEO of Trump Hotels, knows about operating a brand amidst controversy. He offers the following insight for hoteliers who may be in...
Circumstances That Could Lead To Accusations of Price Gouging
Earlier this year, when wildfires in California began to spread and grow to out-of-control proportions, thousands were forced to evacuate. Some stayed with family...
Six Tips for Pest Prevention at Hotels
Pest infestations can quickly get out of hand—one bug turning into tens, turning into hundreds. However, management and staff can take simple measures to...