A Balancing Act: Most F&B Revenues Are Up From Last Year, but So Are...
For hotels in the upper tier of the market, a successful conference and group season involves a healthy contribution from F&B departments. If the...
Marriott Begins Rolling Out New Breakfast Program for Four Brands
BETHESDA, Maryland—With travelers back on the road, Marriott Bonvoy unveils a new breakfast program across four brands within its portfolio: Residence Inn by Marriott,...
JD Power: Guest Satisfaction Declined in F&B and Staff Service
Throughout the pandemic, hotel operators reduced staff and services as they adjusted to reduced demand. Guests often reacted negatively to these changes as evidenced...
Hotels Turn to Pre-Packaged F&B Amid COVID-19
Even before the onset of COVID-19, the hotel industry witnessed the rise of grab-and-go food and beverage offerings in lobby marketplaces, breakfast areas, and...
Hotel Creates Chef-Assisted Virtual F&B Events
Although the Hilton Harrisburg has remained open throughout the COVID-19 pandemic, there are few hotel guests these days, and F&B is restricted to takeout....