On-Property De-escalation: Guidelines for Dealing With Agitated Guests
The vast majority of risks to hotel security are posed by unruly guests or patrons of the hotel bar who have had one too...
Six Steps to Unlocking Guest Demand During COVID
U.S. hotels are suffering historically low occupancy rates, and have lost billions in room revenue while shedding millions of jobs since March. According to...
Three Ways Small Market and Independent Hotels Can Propel the Industry Forward
Consumers are eager to get out and travel; however, they aren’t racing to travel abroad or go anywhere long-distance. According to a global hospitality recovery...
Bringing Hospitality Into a Post-COVID World: How Technology and Transparency Will Play a Role
For many, the month of August is considered to be a period of leisure—a time when summer slowdowns typically prompt holiday trips and family...
Planning for Resilience in Hospitality
The current pandemic is testing the resilience of the travel sector more than most other industries. While hospitality performance is expected to take a...
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3 Ways Hoteliers Can Protect Data With Key Control Solutions
After planning and preparing dream vacations and securing reservations, hotel guests count on the protection and security of their credit card financial data through...
A Louisiana-Style Guest Getaway
Opened in January, the Origin Hotel Baton Rouge, a Wyndham Hotel, is housed in the Baton Rouge Savings & Loan Association Building, which is...
Booking.com: Annual Research Shows New Challenges With Sustainable Travel
AMSTERDAM—Booking.com released research with insights gathered from more than 31,000 travelers across 34 countries and territories, exploring the latest consumer attitudes, priorities, and influences...
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