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The Economics of Off-Premise Laundry

The Economics of Off-Premise Laundry

One factor that hotel operators may be considering as they manage expenses is whether to operate on-premise laundry facilities or to outsource laundry through an off-premise service. While operating an on-premise laundry facility has its benefits, off-site facilities give hotel ...

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Safeguarding Room Keys and Guest Privacy

Safeguarding Room Keys and Guest Privacy

Room attendants will service about 16 guestrooms per day. In between rooms, they’ll make trips to the housekeeping office, supply storeroom, linen closets, employee break room, locker room, and more. To ensure guest privacy isn’t compromised, housekeeping employees must follow ...

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Navigating Fair Wages

Navigating Fair Wages

Signed into law in 1938, the first federal minimum wage was just $0.25 per hour. Since then minimum wage has steadily risen to keep up with inflation and an increased cost of living. Now, the federal minimum wage is $7.25 ...

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Optimizing Hotel F&B Returns

Optimizing Hotel F&B Returns

In the 1990s, hotel restaurant dining had a bad reputation. During this era, most hotel food and beverage programs were designed strictly to be enjoyed by in-house guests during their stays, and they did not welcome local foodies. And, because ...

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Winning Repeat Group Business

Winning Repeat Group Business

Congratulations! After qualifying a piece of business, submitting a relevant proposal, and selling smart, you soared to the top of the planner’s short list and booked that coveted group. However, don’t celebrate too long. The work is far from over. ...

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