Room Attendants

Three Tips for Training New Room Attendants

Guestroom cleaning is labor intensive, repetitive, and requires careful attention to detail. Hence, it is understandable that when training new room attendants, it will...
Towels, laundry

Comparing European and American Hotel Laundry Models

When U.S. travelers stay at European hotels, they may notice a few differences: the room and bed sizes may vary from what they're typically...
Rat, rodents - pest control

Five Ways to Keep Pests Out of Hotels Before They Get In

Hotels are quick to eliminate pests once they get into a property, but many fail to consider the preventive steps they can take prior...
Anthony Melchiorri

Ask Anthony: Finding Good Employees

Anthony Melchiorri, hotel fixer and host of Travel Channel’s Hotel Impossible, loves dishing out advice. From sharing best practices to tackling operational issues, he’s here...
unconscious bias

Four Factors for Combating Unconscious Bias

Unconscious bias is a series of quick thoughts—often stemming from a collection of learned stereotypes influenced by a person’s background, cultural differences, and their...
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mattresses

An Inside Look at Mattresses: Delving Into the Technology Prior to Procurement

A high-quality mattress promotes the restful sleep that is one of the fundamental offerings of the hotel industry. But even top-tier mattresses eventually need...
revenue management

Accor Releases Q1 2024 Results

The first quarter of 2024 demonstrated the hotel demand in all Accor Group regions and segments. Operating performance indicators (RevPAR and portfolio growth) are...
Hilton Garden Inn Atlanta

Hilton Garden Inn Atlanta East/Stonecrest Completes Renovation

STONECREST, Georgia—Artemis Hotel Group announced the completion of a full-scale renovation for the Hilton Garden Inn Atlanta East/Stonecrest, located in Lithonia, Georgia. The 110-room property...
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