Technology

In-room dining revenue

Six Ways Technology Can Boost In-Room Dining Revenue

Picture this: you’ve been traveling all day and finally arrive at your hotel. Too tired to think about going out for dinner, you head...
Technology investment, digital cloud

Three Technology Investments Hoteliers Should Consider for 2019

Admit it: When you first unboxed your Amazon Alexa, you thought it was going to change your world. Your favorite song would begin playing when...
Mother and son using a digital tablet - data

Three Ways Luxury Hotels Can Use Technology To Improve Service

As the travel and tourism industry grows, the global luxury hotel market is expected to reach $232 billion by the end of 2025, according...
MyESA app to engage Extended Stay America Associates

MyESA: Extended Stay America’s Associate-Focused Mobile App

Extended Stay America’s associate-focused mobile app, MyESA, was designed to strengthen the hotel’s relationship with its team members by offering exclusive content and reward...
Businessman walking in hotel lobby with suitcase and using his smart phone. Male business traveler in hotel hallway with cellphone and luggage.

Five Guest Engagement Strategies—and How Much Staff Effort They Require

An engaged guest is a loyal guest and the most effective salesperson a property has. Understanding how to engage guests is essential for a...
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Davidson Hospitality Group Recommits to Sustainability

ATLANTA, Georgia—Davidson Hospitality Group announced its renewed commitment to sustainability and conservational efforts through streamlined engineering management, strategic operational partnerships, food and beverage programs,...
Maverick Hotels and Restaurants

Maverick Hotels and Restaurants Adds Two Properties to Managed Portfolio

BOSTON, Massachusetts—Maverick Hotels and Restaurants announced that it has added The York Beach Surf Club and The Sea Latch Inn, both located in York...
Boston Harbor

JLL Arranges Sale of Hilton Back Bay Hotel

BOSTON—JLL’s Hotels & Hospitality Group announced that it arranged the $171 million sale of the Hilton Back Bay hotel, a 390-key hotel in Boston. JLL...
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