data

Paying the Intermediaries: An Analysis of Hotel Commissions

The increasing incidence of intermediaries selling hotel rooms and other services is a major topic of discussion among U.S. hotel owners and operators. From online...
Hotel revenue management

Data and AI Are Simplifying Hotel Revenue Management

Like many hospitality job functions, hotel revenue management is extremely demanding. Travelers are searching and booking around the clock. Market changes can come suddenly...
booking

Top 12 Sources of Hotel Booking Revenue in 2018

DALLAS—Guest acquisition platform SiteMinder recently unveiled its annual lists of the channels that brought the highest total booking revenue to hotels in the United...

The Rise of Indirect Bookings

Prior to the digital age, hotels viewed their competitive landscape in a very traditional manner. Their primary competition was with other hotels, generally those...
Bell - operations and technology

Technology-Supported Operations Leave More Time for Hospitality

Early this year, news broke that the Henn-na Hotel in Sasebo, Japan was laying off half of its workforce. What made this news particularly...

Most Popular

AHLA ForWard virtual chat — Andrea Foster and Randi Braun

AHLA’s ForWard Hosts Virtual Fireside Chat on the Challenges of Working from Home

Like many industry conferences, the American Hotel & Lodging Association’s 2020 ForWard: Women Advancing Hospitality conference was postponed due to COVID-19 concerns, and plans...
June 2020

STR: U.S. Hotel Occupancy Continues to Tick Up

HENDERSONVILLE, Tenn. — U.S. hotel performance data for the week of June 21-27, 2020, showed another small rise from previous weeks and less severe...
Cybersecurity

Cybersecurity Checklist: Six Best Practices for Hotels

From travel cancellations to layoffs and furloughs for employees, the impact of quarantine orders and COVID-19 best practices included dramatic reductions in hotel and...

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