hotel apps and websites

J.D. Power: Many Hotel Apps and Websites Lag in User Experience

When it comes to customer satisfaction, many hotel apps and websites created by legacy brands are lagging those of OTAs and industry disruptors, according...
Hotel search - TripAdvisor and Trip.com - booking

TripAdvisor Partners With China’s Ctrip

NEEDHAM, Mass. and SHANGHAI — As outbound Chinese travel continues to boom, Trip.com Group Limited—formerly known as Ctrip.com International Ltd.—and TripAdvisor have announced a...
Parking lot

An AI Solution for Hotel Parking Problems

For many travelers who drive to vacation hotel destinations, bad parking experiences can get their trip off to a bad start. According to Chris...
RMS Guest Rewards

Four of the Latest Hospitality Technology Launches

From a new module that allows hotels to reward their most loyal guests to a hotel app marketplace, here are four of the latest...

Connectic Wins 2019 Radical Innovation Award

New York, NY – On Wednesday, October 16th, the 13th annual Radical Innovation Award ceremony took place at the Theatre and Sky Room at New...

Most Popular

HSMAI Marketing Strategy Conference

Exploring New Trends in Hospitality Marketing at HSMAI’s 2020 Marketing Strategy Conference

It’s a new year and, while hotel marketers face many of the same recurring issues, 2020 is expected to present both new challenges and...
BEI San Francisco

BEI San Francisco Completes $30 Million Renovation of the Lifestyle Brand’s First U.S. Location

SAN FRANCISCO — BEI San Francisco, formerly the Holiday Inn San Francisco-Civic Center, recently completed its top-to-bottom $30 million renovation. One year ago, the...

Checking in With RLH Corporation’s John Russell and Harry Sladich

In November, Greg Mount resigned from his position as CEO of RLH Corporation. In December, the company named industry veteran John Russell interim CEO,...

Our View

CLOSE
CLOSE