YOTELPAD Miami Adds the First Techi Robot Butler for Hotel Guests and Condo Residents
MIAMI–YOTELPAD Miami has added the country's first Techi Robot Butler in a hotel and condo development. Designed and developed by robotics solutions company, Techmetics, the...
Six Missteps to Avoid When Capturing and Actioning Guest Feedback
In today's economy, consumers are highly informed and offer loyalty to brands with certain expectations for communication between brands and their customers. In this...
Why Direct Booking Maximizes Data, Loyalty, and Profits
As hotels struggle with rising costs, many are redoubling efforts to have customers book direct to cut out not only the fees associated with...
Are Robots and Chatbots Ready for the Lodging Industry?
Physical robots remain relatively uncommon in the hotel industry. Nevertheless, some hotels are experimenting with robots who cook, clean, and greet guests.
At the front...
What the Launch of the Business Travel Performance Index Could Mean for Hotels
With so many booking channels available today, corporate travelers aren’t always using the appropriate channels when choosing accommodations for business travel. This is making...
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Dreamscape Hospitality Assumes Management of Three Hotels in Houston
HOUSTON, Texas—Dreamscape Hospitality announced that it has assumed management of three hotels in Houston, Texas.
"We are excited to deepen our presence in Texas through...
Hilton Announces Plans to Debut Spark by Hilton in Puerto Rico
PONCE, Puerto Rico, and MIAMI, Florida—Hilton announced the signing of Spark by Hilton Ponce, marking the upcoming debut of the brand in the Caribbean...
Wyndham Announces Partnership With Cygnett
DELHI—Wyndham Hotels & Resorts announced a new strategic alliance with Cygnett Hotels & Resorts that will not only introduce its La Quinta by Wyndham...
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