U.S. Hotels Gain Incremental Negotiating Strength Over OTAs
NEW YORK—The balance of power has shifted in favor of U.S. hospitality companies in their tenuous relationship with online travel agencies (OTAs), according to...
Choosing Technology To Monitor and Manage a Hotel’s Brand Image
A hotel's brand is one of its greatest assets. It’s why many guests choose a property—they know the brand, know what to expect, and...
Embracing Innovation: How COVID-19 Evolved the Hospitality Technology Landscape
The pandemic forced hoteliers to adapt at a lighting pace, implementing changes across their properties to facilitate safer environments for teams and travelers and...
Hoteliers Look to Streamline and Integrate Technologies at HITEC
With nearly 400 exhibitors at this year’s Hospitality Industry Technology Exposition and Conference (HITEC) in Houston, it was clear that the current hospitality technology...
Gretta Brooks on the Importance of Sales Training in Hospitality
At a time when hotel sales and marketing managers—often under pressure from their management companies or GMs—struggle to adhere to budgets while ADRs stagnate...