La Quinta Franchisee Creates Mobile Operating Platform
La Quinta room attendants will clean 18 million rooms this year alone. According to COO and EVP Angelo Lombardi, 25 cents on every dollar...
E-Learning That Sticks: Six Considerations For Choosing Training Platforms
E-learning is not a fad. In fact, it’s one of the fastest growing markets with expected revenues of $65.41 billion by 2023. For leaders...
Five Ways Hotels Can Use AI to Generate Bookings and Improve Service
Hotels are using AI and Big Data to connect with guests in new ways and to surpass guests' expectations. While these technologies are impacting...
Robot Butler Comes to Buffalo Hotel
BUFFALO, N.Y.—Delaware North today formally introduced the Relay robot butler that is serving guests at The Westin Buffalo, the global hospitality and food service...
Los Angeles Hotels Broke Records in 2013
LOS ANGELES—Los Angeles Mayor Eric Garcetti and Los Angeles Tourism and Convention Board (LA Tourism) President and CEO Ernest Wooden Jr. announced that Los...
Digital Concierge App Provides Insider Content
NEW YORK—Porter & Sail has a new digital app that combines smart mobile functionalities with dynamic, customized city guides. Aimed at leading lifestyle hotels,...
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W Hotels Makes Music With Perfume Genius To Benefit Immigration Equality
NEW YORK – W Hotels Worldwide has announced the second phase of the brand's newest music initiative, W Records, with the addition of Matador...
NYU Jonathan M. Tisch Center of Hospitality Creates MS in Event Management
NEW YORK—Over the past two decades, the event industry has undergone a period of rapid growth. As the field has evolved, the need for...
The Evelyn Hotel Completes Guestroom and Public Space Renovation
NEW YORK—Officially relaunching on November 14, 2018, The Evelyn Hotel, part of Triumph Hotels, will emerge from an extensive multimillion-dollar renovation bringing a new...
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