Shadow Guest

Identifying the “Shadow Guest”

Identifying the “shadow guest”—or the unknown guest—presents an opportunity for digital marketers to increase their contact list for future retargeting. Touchpoints and technology can...
distribution

Fornova Highlights Three Trends in Hotel Distribution for 2018

Dori Stein, CEO of hotel distribution technology company Fornova, anticipates a year of even faster growth in 2018, and pointed to three trends in...
Business travel

Five Luxury Hotel Experts Share Insights on Using Technology and Data

Guest expectations are higher today than ever before, and technology is a key component in helping the hospitality industry cope with continual change, according...
GDPR

Seven Steps to Becoming GDPR Compliant Before May 25

With less than a month to go until the General Data Protection Regulation (GDPR) goes into effect, hoteliers are running out of time to...

ResortPass Helps Hoteliers Access An Untapped Market

In the summer of 2015, Amanda Szabo founded ResortPass, a company that allows hotels and spas to efficiently provide amenities to day-only guests. In...

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Dorothy Dowling

Three Career Tips From Dorothy Dowling

Dorothy Dowling, senior vice president and chief marketing officer of Best Western Hotels & Resorts, distilled some words of wisdom based on more than...
U.S. Hotel Results

U.S. Hotels Report Mostly Negative For Week Of July 21-27

HENDERSONVILLE, TN —The U.S. hotel industry reported negative year-over-year (YOY) results in the three key performance metrics during the week of 21-27 July 2019,...
Maison Dupuy

Sonnenblick-Eichner Arranges $46 MM Loan on New Orleans Hotel

Beverly Hills, CA - Sonnenblick-Eichner Company has arranged a $46 million of interim first mortgage financing for the Maison Dupuy, a five-story, 200-room, full-service,...

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