Choosing a Preference and Consent Management Provider
Thousands of companies today, large and small, are realizing the importance of building trust and giving customers a voice through functions such as customer...
Starwood’s Digital Initiatives Connect with Guests
If you’re looking to get your guests’ attention, smartphones can be a good place to start. More than ever, guests are turning to mobile...
Digital and Mobile Channels Remain Driver of Bookings
NEW YORK—Hotel industry performance remains strong, with Q4 2015 revenue per available room (RevPAR) increasing 4.0 percent year-over-year, and online and mobile bookings are...
Ctrip Signs Distribution Agreement With Millennium Hotels and Resorts
SAN FRANCISCO—Ctrip.com International, one of China’s largest integrated travel services companies, this week signed an agreement with upscale global hoteliers Millennium Hotels and Resorts...
IHG to Offer Free Internet to Loyalty Program Members
We can all agree that quick, reliable Internet access is a must-have during any hotel stay. But hotels are still struggling with implementing costly,...