Automating the Front Desk
Whether through a kiosk, the internet, or a mobile device, self check-in for hotel guests is starting to lighten the load for front desk...
Expect IoT To Make Its Presence Known In Cleaning and Maintenance Protocols
According to researchers at Kansas State University, the future of the hospitality industry will be changed by the Internet of Things (IoT)—that is physical...
LG Electronics Releases Pro:Centric+ Hotel TV Lineup
INDIANAPOLIS, Indiana—LG Electronics debuted Pro:Centric+, the next generation of its Pro:Centric hotel TV platform that turns in-room displays into business tools. Shown at HITEC...
Marriott Adds Chatbot on Facebook Messenger To Aid Job Seekers
Bethesda, Md.–Marriott International has added a chatbot for Facebook Messenger to aid users with an interest in a career at the company. The Marriott Careers...
What Can AI do for Housekeeping?
Many hotel brands and individual properties have been experimenting in recent years with artificial intelligence (AI) to deliver personalized hospitality experiences for guests and...