Revenue Management: Not Just a Difference-Maker, but a Game-Changer
After a long and dark year of unprecedented challenges, continuing vaccine rollouts and declining COVID numbers finally bring into view a much-needed light at...
Getting the Most Value Out of Every Guest Booking and Stay
In what is sure to be another year of change, hoteliers have to consider new ways to maximize guest value across all available revenue...
How a Next-Gen PMS Can Help Accelerate Recovery in 2021
2020 has completely disrupted the global hotel industry. From rapid cancellations to the adoption of new safety protocols, hotels have pivoted their operations to...
Protection Preparedness: Don’t Forget About Fire Safety
While best practices for responding to the coronavirus have dominated hotel industry communications for nearly a year, hoteliers can't let down their guard, lest...
On-Property De-escalation: Guidelines for Dealing With Agitated Guests
The vast majority of risks to hotel security are posed by unruly guests or patrons of the hotel bar who have had one too...
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DiamondRock Hospitality Completes Sale of Westin Washington, D.C. City Center
BETHESDA, Maryland—DiamondRock Hospitality Company announced that on Feb. 19, 2025, it completed the sale of the 410-room Westin Washington, D.C. City Center for a...
AHLA: Nearly Two-Thirds of Hotels Report Staffing Shortages
WASHINGTON—Hotels’ efforts including higher pay and a broadening range of benefits have improved staffing levels over the past year, but nearly two-thirds (65 percent)...
CBRE Forecast Shows RevPAR to Increase in 2025
DALLAS, Texas—CBRE forecasted that revenue per available room (RevPAR) will continue to grow in 2025, as urban locations continue to outperform due to improved...
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