Mike Chuma, VP of Marketing, Enablement, and Engagement, IDeaS
Mike Chuma is the vice president of marketing, engagement, and enablement at IDeaS.
The Hidden Costs of Operating Without an Advanced RMS
Major hoteliers across the industry can point to investments in technology and new operating practices as a key enabler in their recovery over the past two years. Still, despite these advances, much of the...
The Potential Comeback of U.S. Corporate Travel and Conferences
Analysts across the travel and hospitality industries have questioned if corporate travel will ever be the same since the beginning of the COVID-19 pandemic. With an active summer travel season almost complete, a potential...
Hotels and the Evolution of Living Communities
Chip Conley keynoted the summer 2021 meeting of the HospitalityVIEW working group with reflections on his time as founder of Joie de Vivre hotels, as an early strategic advisor to the Airbnb founders, and...
Reinventing Hotel Operations Post-Pandemic
Across the United States, hotel operators are wondering if the current travel environment is a prelude to the future of hospitality and if they should take steps to grow and manage businesses more efficiently....
Getting the Most Value Out of Every Guest Booking and Stay
In what is sure to be another year of change, hoteliers have to consider new ways to maximize guest value across all available revenue streams—a vast undertaking whereby operators must align all of their...