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Mike Chuma

Mike Chuma is the vice president of global marketing at IDeaS.
Budget season

Playing the Same Game: How Revenue Managers and Sales Are Joining Forces

Sales and revenue management are two departments that seemingly should be a match made in heaven but often find themselves at odds with differing goals for success. While a hotel’s sales team is often...
revenue management

The Hidden Costs of Operating Without an Advanced RMS

Major hoteliers across the industry can point to investments in technology and new operating practices as a key enabler in their recovery over the past two years. Still, despite these advances, much of the...
meeting planners

The Potential Comeback of U.S. Corporate Travel and Conferences

Analysts across the travel and hospitality industries have questioned if corporate travel will ever be the same since the beginning of the COVID-19 pandemic. With an active summer travel season almost complete, a potential...

Hotels and the Evolution of Living Communities

Chip Conley keynoted the summer 2021 meeting of the HospitalityVIEW working group with reflections on his time as founder of Joie de Vivre hotels, as an early strategic advisor to the Airbnb founders, and...
Hotel Operations Technology

Reinventing Hotel Operations Post-Pandemic

Across the United States, hotel operators are wondering if the current travel environment is a prelude to the future of hospitality and if they should take steps to grow and manage businesses more efficiently....