Building a Security Culture: The Most Basic Best Practice Is to Train All Staff...
Discussions of guest expectations in today’s hotel industry often involve aspects such as hyper-personalization, digital transactions, guestroom entertainment, wellness, and sustainable practices. Perhaps because...
How a Next-Gen PMS Can Help Accelerate Recovery in 2021
2020 has completely disrupted the global hotel industry. From rapid cancellations to the adoption of new safety protocols, hotels have pivoted their operations to...
Alternative Options: Higher Education Offers Hoteliers a New Revenue Stream
In August, STR reported that U.S. hotel occupancy topped 50 percent for the first time since March. That this was a benchmark to celebrate...
Planning for Resilience in Hospitality
The current pandemic is testing the resilience of the travel sector more than most other industries. While hospitality performance is expected to take a...
Financing Experts on Preparing for a New Normal
There is nearly universal agreement that these are indeed the darkest of days for the hospitality industry, as the entire world struggles with the...