Resilience

Planning for Resilience in Hospitality

The current pandemic is testing the resilience of the travel sector more than most other industries. While hospitality performance is expected to take a...
COVID-19 finance

Financing Experts on Preparing for a New Normal

There is nearly universal agreement that these are indeed the darkest of days for the hospitality industry, as the entire world struggles with the...
reopening

Nine Steps for Communicating a Hotel’s Reopening

By mid-March, more than 4,953 U.S. hotels and 16.2 percent of rooms had closed or been converted for other uses due to COVID-19, according...
Hotel lobby front desk

Preparing Hotels for Closure

Hotel buildings are rarely—if ever—unoccupied, and closure is unfamiliar territory for many hotel owners. Yet, more hotels are closing their doors indefinitely each day...
Hotel staff plan during COVID-19 crisis

Running on Empty: Protecting People and Business During the COVID-19 Crisis

The hotel industry has taken an unexpected twist in the wake of the worldwide coronavirus pandemic. With an increasing number of states ordering all...
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