How Gamification Can Help Hoteliers Keep Employees Engaged and Improve Their Business
The key to developing a more engaged and skilled staff may be a little fun and games. Instead of simply teaching housekeeping staff what...
Four Guidelines for Managing a Successful Hotel Renovation While Keeping Doors Open
The reasons for renovating a hotel can vary—repositioning the brand, adding capabilities that make the property more competitive, conducting post-disaster repairs, or simply adhering...
Creating Strategic HR Operations After a Merger or Acquisition
As anyone with experience in merger and acquisition (M&A) activity knows, when it comes to hotel M&As, not every opportunity earns five stars. When...
The Benefits and Challenges of Hotel Employees Using Personal Devices on the Job
Gone are the days of employees switching on mammoth desktop computers at 9 a.m. and off at 5 p.m. Today’s workforce is increasingly composed...
STR Strategy Officer Elizabeth Randall-Winkle Talks Slowdown Strategies
As chief strategy officer at STR, Elizabeth Randall-Winkle is responsible for the development and execution of the organization’s strategic initiatives. Randall-Winkle reviewed for LODGING...