SAN FRANCISCO—eTip announced its designation as a digital tipping partner to Davidson Hospitality Group. As the demand for cashless tipping rises among hotel guests, hoteliers are turning to digital tipping to improve guest satisfaction, streamline tip management, and boost staff retention.
“We look forward to this new era of using technology to redefine hospitality,” said Nicolas Cassis, co-founder and CEO of eTip. “Together with Davidson Hospitality Group, we’re setting the stage to empower guests to show even more appreciation for excellent service while also empowering hotel staff to experience greater security and convenience for the tips they receive.”
eTip requires no mobile app download or login credentials. Guests scan a QR code using the camera on their mobile phone, tap the banner on their screen, and then tip using their preferred payment method. eTip also offers “tap to tip,” allowing guests to pay through an NFC-enabled QR code
Properties managed by Davidson Hospitality Group using the eTip program get:
- Guests can tip with just a few taps on their smartphone, using the interface.
- eTip provides access to reporting features, enabling analysis of tipping trends, evaluation of staff performance, and guest satisfaction insights.
“At Davidson, one of our core values is to create value in all that we do, and adopting eTip’s solution does exactly that,” said Thom Geshay, president and CEO, Davidson Hospitality Group. “We are excited to leverage innovative technology that adapts seamlessly to the evolving needs of our guests, team members, and ownership partners.”
