Hotel room service

2020 Takeaways: Operating Observations From Last Year

In 2020, U.S. hotels suffered the worst year of operating performance since CBRE began tracking profitability in 1938. During the year, the average hotel...
2021: The Light at the End of the Tunnel

Revenue Management: Not Just a Difference-Maker, but a Game-Changer

After a long and dark year of unprecedented challenges, continuing vaccine rollouts and declining COVID numbers finally bring into view a much-needed light at...
Targeted marketing

Microdata Makes Macro Inroads

It seemed, much like the old saw about the weather, everyone talked about how important hyper-targeted marketing was, but no one was doing anything...
Four people wearing face masks meet in-person while social distancing

Knowland: U.S. Meetings and Events Data Trended Up in February

ARLINGTON, Va. — Knowland, provider of AI-powered data for hotels, convention and visitor bureaus, conference centers, and other meeting venues, released its ongoing monthly...
A member of a hotel sales team answers a call virtually

Asset Protection: Investing in the Hotel Sales Team

With the rollout of new COVID-19 vaccines, optimism is beginning to replace the malaise that has embroiled the hospitality industry since the beginning of...
Advertisement

Most Popular

franchisor-franchisee relationship

5 Best Practices for an Ideal Franchisor–Franchisee Relationship

As the EVP of franchise operations for My Place Hotels, a leading hotel franchise company, I’ve learned that the franchisor–franchisee relationship is key to...
InterContinental Indianapolis

InterContinental Indianapolis Opens Following Property Redevelopment

InterContinental Hotels & Resorts, part of IHG Hotels & Resorts’ luxury and lifestyle portfolio, has opened its newest property, InterContinental Indianapolis. Located in the...

Global Table by Sonesta Becomes Company’s Newest Food & Beverage Program

NEWTON, Massachusetts—Sonesta International Hotels Corporation announced the launch of Global Table by Sonesta, an initiative set to debut in 2025 across select full-service Sonesta...
Advertisement