Marketing costs

Earn More Loyal Guests by Getting Reservation Sales and Marketing Teams on the Same...

For decades, the reservation sales team has been the last stop at the morning debrief in terms of understanding how a hotel is performing...
Guest feedback

Three Tips for Keeping Up With Guest Feedback

Hotels today must keep up with guest feedback in real-time across a myriad of platforms ranging from social media to online review sites. Bruce...
Hotel guestroom door lock, security

In Case of Emergency: The Rise of Hotel Panic Buttons

Housekeeping is one of the most dangerous jobs in a hotel. A threatening guest, mistakenly mixed chemicals, and dangerous items left in guestrooms are...
Front-desk staff - hotel uniform

Three Tips for Choosing Hotel Uniforms

A hotel uniform serves many purposes—from protecting staff from potential hazards to creating a professional image for the business. A well-designed uniform can help...
Diversity & Inclusion Award Recipient Norman K. Jenkins

Norman Jenkins’ Advice To Mentees

Norman Jenkins leveraged his years of skill building in various positions at Marriott into building a successful company of his own, Capstone Development. To...
OpenKey

Supply Line: Eight Lock, Safety, and Security Solutions for Hotels

Good-Sized Safe The Dometic proSafe MDT 400 has a top-opening design and enough room to fit laptop computers and tablets. It has a digital keypad...

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AHLA SVP of Government Affairs & Industry Troy Flanagan stands with Los Angeles Mayor Eric Garcetti, Los Angeles County Supervisor Mark Ridley-Thomas, Councilwoman Nury Martinez, Executive Director of Peace Over Violence Patti Giggans, Denim Day Spokespeople Maya Jupiter and Aloe Blacc, Denim Day Model and survivor Danah Cleaton, actress and advocate Monique Coleman, and others at the 20th annual Denim Day press conference and rally.

AHLA Joins Mayor Garcetti, Peace Over Violence, and Local Advocates To Recognize Denim Day

LOS ANGELES—On Wednesday, the American Hotel and Lodging Association (AHLA) joined Los Angeles Mayor Eric Garcetti, Peace Over Violence, local leadership, survivors, and advocates...
Employee Engagement

Hotels Among America’s Best Midsize Employers for 2019

Forbes this week released its list of America's Best Midsize Employers. In collaboration with analytics firm Statista, Forbes selected the companies based on an...
The Hilton Garden Inn Las Vegas/Henderson

This Week’s Deal Report

MCR Acquires Hilton Garden Inn Near Las Vegas MCR has acquired the 139-room Hilton Garden Inn Las Vegas/Henderson. Located less than 15 minutes from McCarran...

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