Supply Line: Plum Wine Living Room with Mirror

Supply Line: Nine In-Room Amenities

In-room Libations Plum for Hotels is an automatic wine dispenser for hotel guestrooms that serves guests one glass at a time. Plum integrates with property management systems,...
Raccoon

Bigger Problems: Dealing With Pesky Wildlife on Hotel Properties

When hoteliers talk about pest infestations, they’re usually referring to the usual suspects: bed bugs, cockroaches, and mice. Identifying and exterminating those pests are...
Woman using laptop and wearing headphones

Ensuring Hotel Websites Are ADA Compliant

Hotels, as places of public accommodation, have long been targets of lawsuits by individuals and public advocacy organizations under Title III of the Americans...
Online shopping - Cyber Week

Four Retail Marketing Tactics Hotels Can Use During Cyber Week

Black Friday is big for retailers, but with shoppers glued to their devices and heavily browsing during the five-day shopping holiday that is Cyber...
Travel Planning

Study: 44 Percent of Leisure Travelers Plan and Book Last Minute

MILWAUKEE—According to the U.S. Travel Association, U.S. travelers took about 1.8 billion vacations in 2017. While conventional wisdom would suggest the vast majority of these...
First Aid

Taking Measures To Keep Housekeepers Safe

With the Thanksgiving Holiday season upon us, it's a good time to show gratitude to some of the most important people in hotel operations:...

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GLo McCook

Best Western Breaks Ground on GLō McCook Outside of Chicago

Phoenix—Best Western Hotels & Resorts broke ground on its latest GLō location in the Chicago suburb of McCook, Illinois. The hotel is owned by...
Social media

Social Media Hits and Misses

Social media connects our world, providing travelers a means to explore places and cultures before actually experiencing them. An account, hashtag, or a single...
Ripple Maker

Four Companies Innovating Hotel F&B in 2018

A multi-faceted industry, there are more opportunities in hospitality to innovate, disrupt, and generally shake things up than in other business arenas. Innovating is...

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