Cloud-Based Storage

Cloud-based storage gives users the ability access their files anywhere there is an internet connection, but this technology’s benefits extend far beyond accessibility. The...

Ensuring Hotel Insurance Claims Cover All the Bases

Destructive events are a given in the hotel 
business. After attending to the safety of guests and staff, a hotelier’s next priority should be...

Seven Tips to Keep Employees Happy and Drive Guest Satisfaction

Culture impacts nearly everything in business. This is especially true in the hospitality industry, where each employee interaction with a guest is a moment...

Positioning Hotels for a Possible Economic Downturn

HP Patel is the incoming chair of AAHOA and president and CEO of Capital City Hospitality Group. As a 
hotel owner and industry leader,...

Personal Data

According to the GDPR website, personal data 
includes “any information related to a natural 
person or ‘Data Subject’ that can be used to directly...
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Isaac Hicks Pyramid Global Hospitality

New Pyramid Global Hospitality COO Continues Focus on Big Data to Benefit Owners

Pyramid Global Hospitality Chief Operating Officer Eric Habermann retired in April following seven years with the company and a nearly 40-year career in hospitality....
Grand Hyatt Kauai Resort & Spa

Grand Hyatt Kauai Resort & Spa Launches Scholarship Program

Grand Hyatt Kauai Resort & Spa, a 605-room resort, announced the launch of a scholarship program to support the continued education of its colleagues...
Conrad Orlando

Hilton Surpasses 500 Hotels in Florida

MCLEAN, Virginia, and MIAMI, Florida—Hilton announced a major milestone as the company surpassed 500 open hotels across Florida. This growth was fueled in part...
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