Bob Adams
Three Human Resources Trends for 2022
As 2021 draws to a close and planning for 2022 comes to mind, the hotel industry can reflect on several shifts within the sector and in the wider economy that have left a lasting...
Investing in Workforce Development Shouldn’t Stop, Especially in a Tight Labor Market
The hospitality labor market is tight, and it’s getting tighter. Wages continue to rise, top talent is already locked down, and available candidates have fewer required skills. A recent HotStats report showed wage costs...
Ensuring an HR Provider is the Right Fit
Owning or operating a hotel property in today’s employment market is no easy feat. With vast and changing HR technology options, ever-evolving compliance requirements, tight labor markets, and workplace automation on the rise, hotel...
Creating Strategic HR Operations After a Merger or Acquisition
As anyone with experience in merger and acquisition (M&A) activity knows, when it comes to hotel M&As, not every opportunity earns five stars. When evaluating potential opportunities, hotel investors consider an array of factors,...
Seven Tips to Keep Employees Happy and Drive Guest Satisfaction
Culture impacts nearly everything in business. This is especially true in the hospitality industry, where each employee interaction with a guest is a moment of truth. Will the employee deliver the expected experience, or...