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Bob Adams

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Bob Adams founded Adams Keegan in 1987 and currently serves as the hotel practice leader and a Director of the company. He previously served as President and Chief Executive Officer (1987-2000) and Chairman of the Board of Directors (2003-2014). He served as Chairman of the Board of Directors of the Employer Services Assurance Corporation (ESAC), the industry's self-regulating accreditation organization, until 2020 and has served as a member of the ESAC Board since 1998.
human resources

Three Human Resources Trends for 2022

As 2021 draws to a close and planning for 2022 comes to mind, the hotel industry can reflect on several shifts within the sector and in the wider economy that have left a lasting...
Promotion - advancing hospitality careers - Peggy Berg

Investing in Workforce Development Shouldn’t Stop, Especially in a Tight Labor Market

The hospitality labor market is tight, and it’s getting tighter. Wages continue to rise, top talent is already locked down, and available candidates have fewer required skills. A recent HotStats report showed wage costs...
Hiring HR

Ensuring an HR Provider is the Right Fit

Owning or operating a hotel property in today’s employment market is no easy feat. With vast and changing HR technology options, ever-evolving compliance requirements, tight labor markets, and workplace automation on the rise, hotel...
Hr Mergers and Acquisitions

Creating Strategic HR Operations After a Merger or Acquisition

As anyone with experience in merger and acquisition (M&A) activity knows, when it comes to hotel M&As, not every opportunity earns five stars. When evaluating potential opportunities, hotel investors consider an array of factors,...
Hotel employees

Seven Tips to Keep Employees Happy and Drive Guest Satisfaction

Culture impacts nearly everything in business. This is especially true in the hospitality industry, where each employee interaction with a guest is a moment of truth. Will the employee deliver the expected experience, or...