Grand Traverse Resort’s Triple-Threat Marketing Approach

Through its Barefoot Lifestyle brand, Grand Traverse Resort and Spa in Acme, Mich., has developed a marketing approach that’s generating buzz far beyond state lines.

Cintas Offers Fire Safety Tips

CINCINNATI—According to the U.S. Fire Administration (USFA), almost 6,000 commercial kitchen fires are reported each year, resulting in an average of 75 injuries and...

JW Marriott Chicago Adds Gluten-Free and Vegetarian Items

CHICAGO—With a nod toward more mindful eating while traveling, the JW Marriott Chicago has added more healthful options to Lobby Lounge and in-room dining...

DoubleTree is Capturing the Flag

As hotel transactions spike, the number of conversions is increasing. And the DoubleTree brand is conquering new territories

Steps to Increase Housekeeper Safety

Because they often work alone, room attendants are vulnerable to assault. In the past five years, several housekeeping attendants have become the victims of...

Medallia Identifies Top Brands Through Social Media Analysis

PALO ALTO, Calif.—Medallia, a leader in SaaS Customer Experience Management (CEM) solutions, has issued its quarterly analysis of social media data to rank the...

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Among the Top 25 Markets, San Francisco posted the largest lift in ADR, which resulted in the largest increase in RevPAR in Q1 2019.

STR: U.S. Hotels Report Positive Performance in Q1 2019

HENDERSONVILLE, Tenn.—The U.S. hotel industry reported positive results in three key performance metrics during Q1 2019, according to data from STR. In a year-over-year...
An aerial view of Basin Harbor (Photo credit: Gideon Dariyal Heller)

Stewards of the Land: Five Generations of Hosts Uphold Basin Harbor’s History

Pennie and Bob Beach had unique childhoods growing up on their family’s lodging property at the end of the road on Lake Champlain in...
Heather McCrory

Accor Appoints Heather McCrory as CEO, North and Central America

Accor has appointed Heather McCrory as its new CEO, North and Central America. McCrory will also serve as a member of the group's executive...

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