My Hotel Doesn’t Care About Social Media
Have a question for our experts? Submit it here.
My hotel has no social media presence. What should I do?
"I work in revenue management. The...
With a New Look, Renaissance Hotels Launches a Global Marketing Campaign
Bethesda, Md.–On the heels of its reimagined global design strategy, Renaissance Hotels, part of Marriott International, this week announced its continued brand evolution with...
Three Tips for Using Gamification To Engage Guests
A mid-sized hospitality company had a problem—almost no one was liking or clicking on their social media posts. The solution took an out-of-the-box approach:...
Three Tips for Keeping Up With Guest Feedback
Hotels today must keep up with guest feedback in real-time across a myriad of platforms ranging from social media to online review sites. Bruce...
Five Guest Engagement Strategies—and How Much Staff Effort They Require
An engaged guest is a loyal guest and the most effective salesperson a property has. Understanding how to engage guests is essential for a...
Most Popular
Historic Inn at Warner Hall Acquired by BluWater Group
GLOUCESTER, Virginia—BluWater Group, an Orlando, Florida-based private equity firm, announced today the expansion of its portfolio with the acquisition of the Inn at Warner...
The Westin Cape Coral Resort at Marina Village Promotes Keneven to Senior Sales Executive
CAPE CORAL, Florida—The Westin Cape Coral Resort at Marina Village announces the promotion of Sandra Keneven to senior sales executive. In this new role, Keneven will...
Hyatt Discloses Exclusive Discussions With Playa Hotels & Resorts N.V.
CHICAGO, Illinois—Hyatt Hotels Corporation today disclosed it has executed an exclusivity agreement with Playa Hotels & Resorts N.V. (“Playa”) (NASDAQ: PLYA) under which Playa...
Advertisement