#RCMemories Program Connects Guests to Local Experiences
The Ritz-Carlton this week launched its latest brand initiative—#RCMemories—to further draw guests into their destinations through unique programming. What started as a way for...
Hyatt Announces Together by Hyatt for Meetings and Events
CHICAGO – Hyatt Hotels Corporation announced Together by Hyatt, a new suite of events offerings designed to meet planners where they are on their...
Reset-Minded: Taking a Chance on Change
The world is in a transformational moment. The pandemic’s impact will be felt for years to come. In response, guest behaviors and foundational aspects...
Three Ways to Engage Guests in Real Time
Finding ways to engage guests during their travels and while they are on property is critical for hotels. Industry professionals who understand the importance...
Using Instagram to Acquire More Customers
Instagram is one of the fastest growing social media platforms. The popular photo-sharing app amassed 150 million monthly users in about three years—two years...