Hotels Courting Gay Wedding Business
Last month, the Supreme Court struck down the Defense of Marriage Act (DOMA),—which denied federal benefits to legally-married, same-sex couples—and declared it unconstitutional. And...
IHG’s Extended Stay Brands Focus on Digital Marketing
With its latest ad campaign to promote Staybridge Suites and Candlewood Suites, IHG is having a little bit of fun and targeting guests in...
Your Good Name
When the Conrad Miami suffered a technical problem in February that significantly slowed down its elevators, General Manager Stephane Mercier found himself responding to...
Better Online Engagement
When making booking decisions, guests are looking at up to 11 online review sites. This is fundamentally changing the dynamics of loyalty, says Kristin...
Hotel Marketing Techniques to Reach New Demographics
As emerging economies continue to expand and grow, hotels are turning to new traveler demographics for expanded revenue streams.
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14 Hotel Companies Among 2019 Best Employers for Diversity
Fourteen hotel companies are among this year's Best Employers for Diversity, according to Forbes magazine. The list, which recognizes organizations for their commitment to...
How to Spot and Get Rid of Common Household Pests in Hotels
Running a business in the hospitality industry is a tough task, and when pests are added to the equation, it can get even more...
Five Markets With the Most Hotel Construction
Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
15 Women Moving Up Hospitality’s Career Ladder
Over the past few years, more and more women seem to be climbing to the top ranks of the hotel industry. This isn’t a coincidence—woman...
