Housekeeping

When Guests Forgo Housekeeping, These Hotels Donate To St. Jude Children’s Research Hospital

Staffing shortages—especially in housekeeping—are an industry-wide issue. In 2017, Joe Viglietta, COO of Vista Host Hotel Development & Management, wanted to create a housekeeping...
Hotel guestroom door lock, security — employee safety

Five Security-Related Tasks For Room Attendants

Room attendants may be the hotel employees that visit guestrooms every day, but it is not uncommon that they overlook simple, but necessary, security-related...
Lighting

How Hotels Could Benefit From Bacteria-Killing Lighting

After her grandmother contracted MRSA during a hospital stay, Colleen Costello co-founded Vital Vio, a company that makes bacteria-killing lighting to combat the spread...
Maidbot Team

The Future of Hotel Housekeeping

When the LODGING team first met Maidbot founder and CEO Micah Green in 2016, his company was a small robotics startup in the midst...
Housekeeping cleaning cart

Overcoming Three Common Disruptions to Efficient Housekeeping

Housekeeping is a methodical and repetitive process that requires acute attention to detail. To ensure that nothing is missed, room attendants are trained to...
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New York City

Five Markets With the Most Hotel Construction

Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
Women in LODGING 2018

15 Women Moving Up Hospitality’s Career Ladder

Over the past few years, more and more women seem to be climbing to the top ranks of the hotel industry. This isn’t a coincidence—woman...
A diverse team holds hands, representing diversity and workplace culture

14 Hotel Companies Among 2019 Best Employers for Diversity

Fourteen hotel companies are among this year's Best Employers for Diversity, according to Forbes magazine. The list, which recognizes organizations for their commitment to...
angry guest

The Room Key: How To Handle an Angry Guest

The Room Key is LODGING's advice column for hoteliers, managers, and team members at all levels of hospitality. Experts will answer questions on everything from...
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