Housekeeping’s Role in Combatting Human Trafficking

Human trafficking generates about $150 billion a year globally in illegal profits and poses a complicated challenge for both hotel chains and independent properties....
Room attendant cleaning guestroom

Housekeeping’s Role in Supporting a ‘Responsible Stay’

With the recent launch of AHLA’s Responsible Stay initiative and its endorsement by numerous Association members, state Association partners, and independent properties, let’s take...
guestroom cleaning protocol

The New Guestroom Cleaning Protocol

As hotels continue to struggle to fully staff their housekeeping departments in a post-COVID environment, many properties are opting to offer guestroom cleaning only...
housekeeping

The Road Back: Ensuring Housekeeping Operations Meet Renewed Expectations

Among the pandemic’s more manageable impacts on hotel operations was the immediate need to retrain housekeeping staff on sanitation practices. Dan Paola, VP of...
approach to labor costs

Cost Control: Hotels Continue Adjusting Approach to Labor Costs

The pandemic has affected all aspects of hotel operations, including cost allocation and staffing practices. With labor remaining a moving target for the industry,...
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Isaac Hicks Pyramid Global Hospitality

New Pyramid Global Hospitality COO Continues Focus on Big Data to Benefit Owners

Pyramid Global Hospitality Chief Operating Officer Eric Habermann retired in April following seven years with the company and a nearly 40-year career in hospitality....
Grand Hyatt Kauai Resort & Spa

Grand Hyatt Kauai Resort & Spa Launches Scholarship Program

Grand Hyatt Kauai Resort & Spa, a 605-room resort, announced the launch of a scholarship program to support the continued education of its colleagues...
Conrad Orlando

Hilton Surpasses 500 Hotels in Florida

MCLEAN, Virginia, and MIAMI, Florida—Hilton announced a major milestone as the company surpassed 500 open hotels across Florida. This growth was fueled in part...
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