Housekeeping

Determining the Proper Order to Clean Guestrooms

Many housekeeping attendants often express confusion about the proper order in which guestrooms should be cleaned each day. The ideal order should be based...
Restroom

Achieving an At-Home Feel in Hotels, Beginning With the Bathroom

Staying at a hotel should be a relaxing, worry-free, and clean experience. When it’s not, guests are sure to complain. Today, most travelers read...
Housekeeping

When Guests Forgo Housekeeping, These Hotels Donate To St. Jude Children’s Research Hospital

Staffing shortages—especially in housekeeping—are an industry-wide issue. In 2017, Joe Viglietta, COO of Vista Host Hotel Development & Management, wanted to create a housekeeping...
mattress

Green vs. Sustainable: How the Terms Apply to Hotel Laundry

Equating the term "environmentally friendly" with "sustainable" is usually a safe bet. Machines and products designed to take less of a toll on the...
Bed

Don’t ‘Turndown’ What Guests Want

Services once considered standard, like chateaubriand carved tableside, a menu featuring aspic, complimentary matches, or even the lobby pay phone bank, are no longer...
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New York City

Five Markets With the Most Hotel Construction

Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
A diverse team holds hands, representing diversity and workplace culture

14 Hotel Companies Among 2019 Best Employers for Diversity

Fourteen hotel companies are among this year's Best Employers for Diversity, according to Forbes magazine. The list, which recognizes organizations for their commitment to...
Women in LODGING 2018

15 Women Moving Up Hospitality’s Career Ladder

Over the past few years, more and more women seem to be climbing to the top ranks of the hotel industry. This isn’t a coincidence—woman...
cockroach pests

How to Spot and Get Rid of Common Household Pests in Hotels

Running a business in the hospitality industry is a tough task, and when pests are added to the equation, it can get even more...