‘If It Ain’t Broke, Don’t Fix It’
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What’s the “cost” of a guestroom? Some consider it to be the dollar amount associated with the housekeeping labor involved in...
The Economics of Off-Premise Laundry
One factor that hotel operators may be considering as they manage expenses is whether to operate on-premise laundry facilities or to outsource laundry through...
Three Ways to Reduce Hotel Food Waste and Cut Costs
The COVID-19 pandemic has posed a variety of challenges for the hospitality industry. With shelter-in-place orders in effect in many states and the population...
Live Rates Make Multi-Channel Distribution Strategies Work
It’s an exciting time for hotel marketing, as new options in ad tech seem to come online every week. However, hotels need to make...
The Do’s and Dont’s of Cleaning Stayover Rooms
When it comes to guests’ personal items, it can be confusing for room attendants to decipher what’s off limits. Here’s a list of do's...