Washing Machine Hotel Laundry

Ozone Laundry Systems Can Help Save Water and Energy

Ozone is a compound in which three atoms of oxygen are combined to form the molecule O3, which is a strong, naturally occurring oxidizing...

Getting to Know Your Guests

Getting to know guests and anticipating their needs is a key skill for any hotelier. And now, with increasingly smart apps and software platforms,...

How to Build a Hotel Chain

Now that you know how to build a local market base, how online hotel distribution works and how to manage and price your hotel...
franchise fees

What To Consider Before Signing a Franchise Agreement

Jim Butler, Chairman, Global Hospitality Group, Jeffer Mangels Butler & Mitchell LLP (JMBM) in Los Angeles, says would-be franchisees should not be too quick...
email campaigns

Six Steps for Creating Effective, Personalized Email Campaigns

Email marketing is one of the best ways to acquire new customers, promote goods and services to existing ones, and keep a brand at...
Renovation

Thoughtful Renovation Practices Ensure Hoteliers Make 
the Most of Property Updates

While many hoteliers may inwardly groan at the cost of a full-property renovation, giving a hotel a facelift is a great way to boost...
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New York City

Five Markets With the Most Hotel Construction

Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
angry guest

The Room Key: How To Handle an Angry Guest

The Room Key is LODGING's advice column for hoteliers, managers, and team members at all levels of hospitality. Experts will answer questions on everything from...
data breach

12 Ways to Increase Hotel Security

Even when hotels have strong security policies and procedures in place, they are still vulnerable to cyber attacks, break-ins, theft, fraud, and other crimes....
Kinley Chattanooga

Vision Hospitality Group Adds New Lifestyle Portfolio: Humanist

Chattanooga, Tenn.—Vision Hospitality Group unveiled plans for its newest boutique hospitality brand, Kinley. Kinley will be part of the overarching company’s new Humanist lifestyle...
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