Creating a Smarter Hotel Kitchen
When running a hotel kitchen, there's always room for improvement – whether it's through reducing workplace injuries, meeting sustainability requirements, or simply cutting costs...
Duty of Reasonable Care
While there is no law that considers hotels the ensurers of guests’ well-being, there is a duty under the law for hotels to provide...
The Secrets of Guest-Satisfying Hotel Brands
If Chip Bell could have any job, it would be a hotel concierge. “Hotels, to me, are the most exciting business on the planet,”...
Rebounding from a Natural Disaster
The odds are good that you’ll never experience a thousand-year flood firsthand in your lifetime. With only a 0.1 percent chance of happening in...
Property Improvement Plan
A property improvement plan (PIP) is required to bring a hotel in compliance with brand standards. According to HVS, an effective PIP should help...