Crisis preparedness and crisis management

Back in Business: Three Ways Preparedness Can Help Hotels Recover Quickly

In November 2017 at HX: The Hotel Experience, 
industry experts described how being prepared can help hoteliers recover as quickly 
and efficiently as possible....
Training - Revenue Management System

Transitioning Staff To a New Revenue Management System

Have a question for our experts? Submit it here. What are your tips for training staff on a new revenue management system?  I have decided to move...
general managers

Hotel General Managers Share Three Trends of 2019

North Palm Beach, Fla.—Driftwood Hospitality Management (DHM), a North Palm Beach-based hotel management company that operates 70 hotels throughout the United States and Costa...
Price is right - price gouging

Circumstances That Could Lead To Accusations of Price Gouging

Earlier this year, when wildfires in California began to spread and grow to out-of-control proportions, thousands were forced to evacuate. Some stayed with family...
Orkin Renovation

How to Manage Pests When Remodeling a Hotel

Remodeling can do wonders for a hotel's online ratings and guest satisfaction. But, before hoteliers invest time and money in new furniture, paint colors,...
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A diverse team holds hands, representing diversity and workplace culture

14 Hotel Companies Among 2019 Best Employers for Diversity

Fourteen hotel companies are among this year's Best Employers for Diversity, according to Forbes magazine. The list, which recognizes organizations for their commitment to...
cockroach pests

How to Spot and Get Rid of Common Household Pests in Hotels

Running a business in the hospitality industry is a tough task, and when pests are added to the equation, it can get even more...
New York City

Five Markets With the Most Hotel Construction

Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
Women in LODGING 2018

15 Women Moving Up Hospitality’s Career Ladder

Over the past few years, more and more women seem to be climbing to the top ranks of the hotel industry. This isn’t a coincidence—woman...
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