Hilton, Marriott Rewards Rank Highest for Member Satisfaction
COSTA MESA, Calif.—As the competition among hotel loyalty/rewards programs continues to heat up, hotel chains having multiple brands, wide distribution networks and diverse partnerships...
Above and Beyond
From bellhops and front desk clerks to housekeepers and maintenance staff, every hotel worker plays an instrumental role in the quality of service guests...
Keep It S-I-M-P-L-E
A guest forms an opinion of an establishment during the initial interaction with an associate. That first interaction is crucial, but so are the...
Biometric Benefits
When away on vacation, it is often a hassle to keep track of credit and debit cards. Travelers have the ability to leave these...
Building Guest Loyalty in the Digital Age
As the distribution landscape continues to evolve and more guests turn to online and mobile sources to research and book their stays, hotel companies...
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CBRE: RevPAR Growth Predicted to Improve in the Second Half of 2024
DALLAS, Texas—CBRE expects revenue per available room (RevPAR) growth to improve in the second half of 2024, following a weaker-than-expected first quarter. CBRE’s latest...
Embassy Suites by Hilton Huntsville Completes Renovation
HUNTSVILLE, Alabama, and ALPHARETTA, Georgia—The Embassy Suites by Hilton Huntsville has completed a two-phase, multimillion-dollar renovation. A sky bridge connects the 295-key hotel to...
Wyndham Hotels & Resorts Appoints Amit Sripathi Chief Development Officer
Wyndham Hotels & Resorts appointed Amit Sripathi as chief development officer reporting to the company’s president and CEO, Geoff Ballotti. Sripathi will lead Wyndham’s...
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