Making Wellness a Year-Round Goal for Guests and Owners
This story is brought to you by InterContinental Hotels Group (IHG).
At the beginning of the year, many of us make New Years’ resolutions to...
Westin Introduces Sleep Sensor Wearable-Lending Program
STAMFORD, Conn.—In celebration of the 15th Anniversary of the Heavenly Bed and the brand’s commitment to a great night’s sleep, Westin Hotels & Resorts...
Ask Anthony: Better Serving Guests with Mobility Needs
Anthony Melchiorri, hotel fixer and host of Travel Channel’s Hotel Impossible, loves dishing out advice. From sharing best practices to tackling operational issues, he’s...
Hilton, Marriott Rewards Rank Highest for Member Satisfaction
COSTA MESA, Calif.—As the competition among hotel loyalty/rewards programs continues to heat up, hotel chains having multiple brands, wide distribution networks and diverse partnerships...
Above and Beyond
From bellhops and front desk clerks to housekeepers and maintenance staff, every hotel worker plays an instrumental role in the quality of service guests...