Brands Battle OTAs for Guest Loyalty
The competition between online travel agencies and hotel chains continues to heat up in an ever-evolving marketplace. Online travel agencies have a symbiotic relationship...
Making the Connection
The demand for high-speed Internet access at hotels has never been greater. Fifty-five percent of hotel guests used the service in 2011, up from...
Marriott Rewards Unveils Points Bidding
Marriott Rewards now allows members to use their points to bid on special experiences, such as a trip to see "Hamilton" on Broadway or...