Hotel guest arriving in guestroom.

J.D. Power: Overall Hotel Guest Satisfaction Declines

Hotel occupancy rates are on track to approach pre-pandemic levels this year as travelers get back on the road and in the air to...
Marriott Hotels and TED

Marriott Hotels and TED-Ed Further Partnership With Immersive Guestrooms

BETHESDA, Maryland—Marriott Hotels, the signature flag of Marriott Bonvoy’s 30 hotel brands, furthers its partnership with TED through its educational arm TED-Ed, to debut...
guest satisfaction

How Hoteliers Can Maximize Revenue and Engagement Along the Entire Guest Journey

As the hotel industry emerges from the COVID pandemic, it’s clear that the desire for travel has not diminished these past two years. However,...

Rest and Relaxation: Enhancing the Guestroom Sleep Environment

Getting a good night’s sleep is important to our well-being. It recharges us and provides us with energy to face the new day. But...

Building Relationships: Creative Ways to Impact Customer Retention

Hospitality was one of the industries hardest hit by pandemic shutdowns, travel restrictions, and canceled events. As demand returns for leisure travel, events including...
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Tripadvisor Releases Fourth Edition of Transparency Report

NEEDHAM, Massachusetts—Tripadvisor released the fourth edition of its Transparency Report, exploring the company's ongoing efforts to ensure its platform remains a trusted source for...

Sonesta Introduces New Simply Suites Prototype

NEWTON, Massachusetts—Sonesta International Hotels Corporation announced its new Sonesta Simply Suites prototype, a streamlined, market-responsive design catering to modern extended-stay travelers. The new construction...
Signia by Hilton Atlanta

Hunter Hotel Investment Conference to Move to Signia by Hilton Atlanta

ATLANTA—After 36 years of hosting one of the hospitality industry’s major gatherings, the Hunter Hotel Investment Conference (HUNTER) announced plans to move to a...
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