J.D. Power: Overall Hotel Guest Satisfaction Declines
Hotel occupancy rates are on track to approach pre-pandemic levels this year as travelers get back on the road and in the air to...
Marriott Hotels and TED-Ed Further Partnership With Immersive Guestrooms
BETHESDA, Maryland—Marriott Hotels, the signature flag of Marriott Bonvoy’s 30 hotel brands, furthers its partnership with TED through its educational arm TED-Ed, to debut...
How Hoteliers Can Maximize Revenue and Engagement Along the Entire Guest Journey
As the hotel industry emerges from the COVID pandemic, it’s clear that the desire for travel has not diminished these past two years. However,...
Rest and Relaxation: Enhancing the Guestroom Sleep Environment
Getting a good night’s sleep is important to our well-being. It recharges us and provides us with energy to face the new day. But...
Building Relationships: Creative Ways to Impact Customer Retention
Hospitality was one of the industries hardest hit by pandemic shutdowns, travel restrictions, and canceled events. As demand returns for leisure travel, events including...