Recovering from Hurricane Matthew

Dozens of costal communities are still recovering in the wake of Hurricane Matthew, the Category 3 hurricane that swept by the U.S. last weekend....

The Best and Worst Hotel Loyalty Programs

Consulting firm IdeaWorks has declared that the top loyalty program in terms of payback is Wyndham Hotel Group's recently revamped Wyndham Rewards program. The lowest...
Loyalty - reward

Revisiting the Guest Journey to Combat Softening RevPAR

Here’s a piece of advice for hotel operators struggling with a slowdown in revenue growth: Rethink your definition of your guests’ journeys. By that we...

Sycuan Casino Partners with OfferCraft

Sycuan Casino in San Diego, Calif., announced a deal today with OfferCraft, a company that blends software and science to make incentives more fun,...

Ocean House Management Provides Personalized Experiences

It’s only days away from Fourth of July weekend, and the five-star Ocean House resort in the Watch Hill neighborhood of Westerly, R.I., is...

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Las Vegas

Six U.S. Markets With the Most Hotel Rooms Under Construction

According to STR data, the U.S. hotel construction pipeline totaled 1,615 projects and 208,807 rooms at the end of January—6.8 percent more than the...
Dick Friedman

Boston University School of Hospitality Administration Presents First Icon Award to Dick Friedman, President...

BOSTON — Boston University’s School of Hospitality Administration (BU SHA) announced Dick Friedman as the first recipient of its Icon Award, to be presented...
Matt Carrier

AHLA Names Matt Carrier Vice President of Innovation Policy and Research

WASHINGTON, D.C. — The American Hotel & Lodging Association (AHLA) announced several additions to its staff as part of the association’s efforts to deepen...

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