Enhancing Check-in and Loyalty with ID Verification Solutions
There’s no weariness quite like the fatigue and impatience that sets in at the end of a long day of travel. You’ve made it...
Reimagining Travel: Attracting Customers As Demand Shifts
The pandemic forced shifts in the way the world works and travels, presenting significant near-term challenges that unlock opportunities for hospitality businesses to reimagine...
Survey Finds Consumers Don’t Trust Hotels to Protect Personal Data
NEW YORK—Three-quarters (75 percent) of frequent travelers expect their loyalty program data to be secured to at least the same standard as a financial...
How Presenting Options to Guests Unlocks a World of Insights
Sixteen years ago, researchers Sheena Iyengar and Mark Lepper published a paper now known as “The Jam Study.” They found that consumers were ten...
Hyatt to Reduce Plastic Waste With Bulk Bathroom Amenities and Water Stations
CHICAGO — Hyatt Hotels Corporation has announced a series of initiatives to reduce plastic waste at its hotels globally, including introducing large-format bathroom amenities...