Hotel Pet Sitting Network Launches in 12 U.S. Cities
April 11 marks National Pet Day in the United States. While many hotels have rolled out pet-friendly amenities and accommodations, making it easier for...
Earn More Loyal Guests by Getting Reservation Sales and Marketing Teams on the Same...
For decades, the reservation sales team has been the last stop at the morning debrief in terms of understanding how a hotel is performing...
Wyndham Rewards Adds La Quinta, New Member Benefits
PARSIPPANY, N.J.—Wyndham Rewards today announced the addition of new program benefits for its more than 70 million enrolled members around the globe—including the introduction...
Lost and Found: Legal Implications and Guest Expectations
Sometimes, guests forget to take all of their belongings with them when they check out of a hotel. When a room attendant finds left-behind...
Offering Wellness Choices Is the Ultimate Strategy in Guest Personalization
In 2019, the pursuit of higher levels of guest personalization in the hotel industry may feel like an overused or tired objective. After all,...