bulk amenities

Radisson Hotel Group to Roll Out Bulk Amenities and Reduce Plastic by 2022

Radisson Hotel Group this week became the latest hospitality company to announce a plastic reduction plan, which includes the introduction of bulk amenities in...
service recovery

Service Sells: The Psychology of Service Recovery in Hospitality

Consumer psychology is a fascinating thing. Brands across industries harness the deeply rooted needs, desires, and even fears of the public to sell things...
Plaza Hotel Pioneer Park

Plaza Hotel Pioneer Park Asks Public to Submit Stories From its History

El Paso, Texas — As the Plaza Hotel Pioneer Park prepares to unveil its reimagining in the spring of 2020, the property is asking...
A guest interacts with the smart mirror inside a guest room bathroom at The Sinclair hotel. Intel and The Sinclair, Autograph Collection, in Fort Worth, Texas, announced in February 2020 a collaboration to deliver a next-generation connected guest experience. (Credit: Sinclair Holdings LLC)

Intel and Sinclair Partner to Create an All-Digital Hotel

FORT WORTH, Texas — Intel recently announced its collaboration with The Sinclair, an Autograph Collection hotel in Fort Worth, Texas, to create an all-digital...
Hard Rock Meetings - meeting experiences

Hard Rock Creates Music-Inspired Meeting Experiences

HOLLYWOOD, Fla.—Inspired by the brand’s most popular in-room amenities, such as Sound of Your Stay and Rock Om, Hard Rock International created its new...

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AAHOACON 2020

‘Do the Best You Can’ — Legendary Hotelier Harris Rosen Gives Timely Advice

Offering leadership advice at the 2020 AAHOA Virtual Convention and Trade Show taking place this week from Aug. 11-13 was industry legend Harris Rosen,...
Panoramic aerial view of Miraflores in Lima, Peru. Lima had the largest pipeline among cities in Latin America at the end of Q2 2020 with 31 projects totaling 4,551 rooms.

Latin America’s Hotel Construction Pipeline Declines 4 Percent in Q2 2020

PORTSMOUTH, N.H. — According to Lodging Econometrics' (LE) Q2 2020 Latin America Hotel Construction Pipeline Trend Report, the total hotel construction pipeline in Latin...
Housing, condo, rental - AirDNA

STR, AirDNA Analysis: Hotels Gain in Occupancy, Short-Term Rentals Near RevPAR Recovery

HENDERSONVILLE, Tenn. — The hotel industry has made promising weekly gains in occupancy since its low point of the COVID-19 pandemic, while short-term rentals...