Volara Creates Accuracy Engine for Amazon’s Alexa
NEW YORK—Guests each have their own colloquialisms and accents, and verbally convey their intents to hotels in a myriad of ways. Volara has developed...
Expedia Launches First Action for Google Assistant
Nearly one in five U.S. adults have access to a smart speaker and adoption of these voice-powered devices has grown to 47.3 million adults...
12 Considerations for Keeping Guests Safe During a Storm
The wind blows, the waters rise, and the lights flicker. How can hospitality providers protect guests? As regions of the country move into the...
WorldHotels CEO Josh Lesnick on an Alternative to Soft Brands
Soft-branded properties are designed to appeal to consumer demand for a more unique lodging experience. With the growth of soft brands, independent luxury hotels...
Say Farewell to the Afterthought Gym: Hotels Are Now Focusing on Fitness Centers
The hotel gym is finally getting a makeover. Gone are the days when working out while on the road is a dreaded experience in...
The New Wave of Hotel Customization
Over the last few years, the hotel business has attracted investment interest in all corners of the world. Yet the question remains: how should...
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Best Western Announces First Locations for New Aiden and Sadie Brands
Phoenix—After recently launching its two new boutique brands, Best Western Hotels & Resorts announced its first Aiden Hotel and Sadie Hotel locations. The first-ever...
10 Steps From FEMA for Developing an Emergency Response Plan
FEMA offers the following 10 steps for businesses like hotels to develop an emergency response plan.
Review hazard or threat scenarios.
Review hazard or threat scenarios...
A Six-Step Strategy for Increasing Hotel Profitability
While the rate of revenue growth has slowed nationwide, the U.S. hotel industry has seen increasing profits for eight consecutive years. Hoteliers can narrow...
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