Amazon Alexa

Volara Creates Accuracy Engine for Amazon’s Alexa

NEW YORK—Guests each have their own colloquialisms and accents, and verbally convey their intents to hotels in a myriad of ways. Volara has developed...
Google Assistant

Expedia Launches First Action for Google Assistant

Nearly one in five U.S. adults have access to a smart speaker and adoption of these voice-powered devices has grown to 47.3 million adults...
Hurricane

12 Considerations for Keeping Guests Safe During a Storm

The wind blows, the waters rise, and the lights flicker. How can hospitality providers protect guests? As regions of the country move into the...
Josh Lesnick

WorldHotels CEO Josh Lesnick on an Alternative to Soft Brands

Soft-branded properties are designed to appeal to consumer demand for a more unique lodging experience. With the growth of soft brands, independent luxury hotels...
hotel gym

Say Farewell to the Afterthought Gym: Hotels Are Now Focusing on Fitness Centers

The hotel gym is finally getting a makeover. Gone are the days when working out while on the road is a dreaded experience in...
front desk

The New Wave of Hotel Customization

Over the last few years, the hotel business has attracted investment interest in all corners of the world. Yet the question remains: how should...

Most Popular

Best Western Sadie Rendering

Best Western Announces First Locations for New Aiden and Sadie Brands

Phoenix—After recently launching its two new boutique brands, Best Western Hotels & Resorts announced its first Aiden Hotel and Sadie Hotel locations. The first-ever...
Emergency Response Plan

10 Steps From FEMA for Developing an Emergency Response Plan

FEMA offers the following 10 steps for businesses like hotels to develop an emergency response plan. Review hazard or threat scenarios. Review hazard or threat scenarios...
Profitability

A Six-Step Strategy for Increasing Hotel Profitability

While the rate of revenue growth has slowed nationwide, the U.S. hotel industry has seen increasing profits for eight consecutive years. Hoteliers can narrow...

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