Canopy by Hilton Portland Pearl District

Portland Hotel Forges Hyper-Local Partnerships That Reflect the Spirit of its Community

The revitalized industrial area that is Portland’s Pearl District has, in recent years, given rise to boutiques, art galleries, microbreweries, green spaces, and other...
Virtual Assistant Voice Technology

Four Consumer Trends Shaping Guest Expectations in 2019

SINGAPORE—Sabre Corporation, a technology provider to the global travel industry, this week released a study in partnership with TrendWatching, which reveals the top consumer trends...
PTAC unit hotel room

How PTAC Problems Become Bad Reviews—and What To Do About It

The goal of any hotel owner is to keep guests happy. Owners have tried everything from fresh-baked cookies in the lobby to more freebies...
Motif Seattle

Egencia Names Top Corporate Hotels for 2019

BELLEVUE, Wash.—Egencia, the business travel arm of Expedia Group, recently announced the winners of this year's "Top 100 Preferred Corporate Hotel" awards program. With hundreds...
A healthy buffet — catering for a wellness-focused meeting or event

Four Wellness-Centered Recommendations for Meetings in 2019

DURHAM, N.C.—Wellness will be an essential component for meeting planners to incorporate into their 2019 events as they focus on the complete physical, mental,...
Emilie Hoyt (Photo by Brooke Mason)

Emilie Hoyt: Turning Sensitivities Into Success

Founder and president of natural skin and hair care
 company LATHER, Emilie Hoyt, turned her sensitivities 
to artificial fragrances into a now-booming business. 
Growing...

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Capitol

AHLA Issues Statement on Government Funding Agreement

WASHINGTON—President and CEO of the American Hotel & Lodging Association (AHLA) Chip Rogers issued the following statement in response to President Trump signing a...
Executive King Suite - JW Marriott San Antonio Hill Country

JW Marriott San Antonio Undergoes a Room Refresh Inspired by Texas Hill Country

SAN ANTONIO—The JW Marriott San Antonio Hill Country Resort & Spa has announced a complete refresh throughout all 1,002 guest resort suites, scheduled to...
Intoxicated guest

The Room Key: What Do You Do With an Intoxicated Guest?

The Room Key is LODGING's advice column for hoteliers, managers, and team members at all levels of hospitality. Have a question for our experts? Submit it...

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