Saving Energy Without Sacrificing Guest Comfort
Guestrooms in economy, mid-range, and luxury hotels must achieve, at minimum, a pleasant guest experience and compliance with the applicable energy codes. Code compliance...
Preferred Hotels & Resorts Updates its I Prefer Hotel Rewards Program
NEW YORK—Preferred Hotel Group, which operates Preferred Hotels & Resorts and the newly launched Beyond Green, announced a series of updates to its I...
J.D. Power: North American Hotel Guests Want Pre-Pandemic Amenities Back
Frontline hotel staff did not have an easy job during the past year. Tasked with enforcing mask mandates, reminding guests which services were temporarily...
Aqua-Aston Hospitality Implements Contactless Guest Communications Platform
HONOLULU—Aqua-Aston Hospitality has introduced a text messaging platform at its managed hotels and resorts. The technology streamlines and scales real-time guest communication, allowing guests...
Smart Data Providers Improve Data Collection Amid New Privacy Features
Hotels might be reliant on first-party data to understand customer analytics. First-party data is often vital to the successful implementation of marketing campaigns, some...