Communication Tools: Building Guest Loyalty Through Text Messages
A top priority for hotels is keeping guests happy and building guest loyalty to create repeat and return guests. When focusing on existing clients...
IHG Hotels & Resorts Rebrands Loyalty Program to IHG One Rewards
The travel industry is roaring back to life. From summer vacations to family reunions, people are making up for lost time and memories. IHG...
Bandwidth Growth: Preparing for Guests’ Needs and Experiences
The hospitality industry has experienced a tough few years. The pandemic and inflation brought new challenges and guest demands and expenses, and the last...
Game On: Using In-Room Amenities for Memorable Guest Experiences
The pandemic was a catalyst for the disruption of many markets, the hotel industry included. U.S. travelers are not only eager to travel, but...
Hotel Playbooks: Adapting to Travelers’ Connectivity and Contactless Needs
Today’s travel outlook is positive, with occupancy rates and room revenue projected to approach 2019 levels this year, according to the 2022 State of...
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Marriott Opens First City Express Property in the United States
Marriott International, Inc. announced the opening of City Express by Marriott Duluth, Georgia, the first City Express by Marriott property in the United States....
Travel Industry Executives Discuss Shifting Gears in an Uncertain Hospitality Landscape
The hospitality industry is currently facing an uncertain landscape, according to multiple executives at the 2025 Hunter Hotel Investment Conference at the Atlanta Marriott...
TPG Hotels & Resorts Expands Managed Portfolio with Canal House of Georgetown
DALLAS, Texas—TPG Hotels & Resorts, one of the nation's premier hospitality management firms, in conjunction with Douglas Development, announced today the opening of Canal...
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