Starbucks and Marriott Bonvoy Collaboration Unlocks Benefits For Loyalty Members
Marriott Bonvoy and Starbucks announced a new collaboration offering benefits to loyalty members. Marriott Bonvoy members and Starbucks Rewards U.S. members who link loyalty accounts...
Sonesta Travel Pass Debuts as Company’s Unified Loyalty Program
NEWTON, Massachusettes—Sonesta International Hotels Corporation announced the debut of its unified loyalty program, Sonesta Travel Pass, and combined website, ushering in a new era...
Unity by Hard Rock Launches as Company’s Loyalty Program
HOLLYWOOD, Florida—Hard Rock International announced the global launch of Unity by Hard Rock, a loyalty program that rewards members across Hard Rock's portfolio of...
World of Hyatt Platform Adds More Than 700 Properties From Mr & Mrs Smith
CHICAGO—Hyatt Hotels Corporation announced that World of Hyatt is offering members access to earn and redeem at a collection of more than 700 boutique...
Omni Hotels & Resorts Updates Select Guest Loyalty Program
DALLAS, Texas—Omni Hotels & Resorts announced new details about its Select Guest Loyalty Program. Representing the first program transformation in a decade, members will...
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Cloudbeds and Duetto Form Strategic Partnership
SAN DIEGO, California—Cloudbeds and Duetto announced a strategic partnership to give hoteliers tools for optimizing revenue and operational efficiency. This collaboration integrates Duetto’s revenue...
Leadership, Inclusion, and the Future of Hospitality
What initially inspired you to get into the hospitality business?
This is simply the best industry in the world. Where else can you start in...
5 Best Practices for an Ideal Franchisor–Franchisee Relationship
As the EVP of franchise operations for My Place Hotels, a leading hotel franchise company, I’ve learned that the franchisor–franchisee relationship is key to...
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