Feedback Loop: How the Hospitality Industry Can Improve Customer Experience Post COVID-19
The hospitality industry may be the industry most heavily affected by COVID-19. People have not traveled; they have hunkered down at home while holiday...
Technology’s Impact on the Future of Business Travel
The COVID-19 pandemic forced companies to forego business travel and embrace virtual meetings, but as travel restrictions ease, the hotel industry is ready to...
WorldHotels Collection Reveals Brand Refresh
PHOENIX—WorldHotels Collection has revealed refreshed branding that includes new logos and updated mission and vision statements. The brand refresh comes as the company celebrates...
Kinley Cincinnati Downtown Partners With 1628 Coworking Space
CINCINNATI, Ohio – Following its fall 2020 opening, Vision Hospitality’s 94-room Kinley Cincinnati Downtown has announced a partnership with 1628 Ltd., offering hotel guests...
Keeping the Smile in ‘Service with a Smile:’ How to Deliver Service Beyond the...
What has happened to customer service? It is the essence of, and foundation upon, which our industry has been built. Excellent customer service is...
Most Popular
Red Roof Names Zack Garib As President; Fouad Malouf to Newly Created Position Of...
Red Roof®, an award-winning leader in the lodging industry, has named hotel industry veteran Zack Gharib as President, effective immediately.
Gharib brings more than two...
3 Ways Hoteliers Can Protect Data With Key Control Solutions
After planning and preparing dream vacations and securing reservations, hotel guests count on the protection and security of their credit card financial data through...
A Louisiana-Style Guest Getaway
Opened in January, the Origin Hotel Baton Rouge, a Wyndham Hotel, is housed in the Baton Rouge Savings & Loan Association Building, which is...
Advertisement