Hotels Improve Guest Experience When They Become Data Advocates
Consumer privacy is a hot topic that is not going away any time soon. Guests are increasingly concerned about their personal information—and for good...
Five Guest Engagement Strategies—and How Much Staff Effort They Require
An engaged guest is a loyal guest and the most effective salesperson a property has. Understanding how to engage guests is essential for a...
Traveling While Female: A History of How Hotels Warmed Up To Women
In 1885, The New York Tribune assigned a reporter to investigate how many women unaccompanied by either a husband or parent were staying at...
Egencia Launches Hotel Conversations Platform, Connecting Hotels and Business Travelers
BELLEVUE, Wash.—Today, Egencia, the business travel arm of Expedia Group, announced at the Business Travel Show the addition of three features to its global...
Four Consumer Trends Shaping Guest Expectations in 2019
SINGAPORE—Sabre Corporation, a technology provider to the global travel industry, this week released a study in partnership with TrendWatching, which reveals the top consumer trends...
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Aimbridge Expands Board of Managers Following Balance Sheet Restructure
PLANO, Texas—Aimbridge Hospitality announced the appointment of an expanded Board of Managers that brings experience in hospitality and strengthens Aimbridge’s foundation. These Board appointments...
IHG Opens First Branded Net Zero Carbon Hotel
WINDSOR, United Kingdom—IHG Hotels & Resorts opened voco Zeal Exeter Science Park, IHG’s first branded net zero carbon hotel, in partnership with Zeal Hotels...
Red Roof RIDE and SHE Ownership Programs Add 30 Representatives
COLUMBUS, Ohio—Red Roof continued to promote franchise hotel ownership and opportunity for women and other underserved communities in hospitality. Since the 2023 introduction of...
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