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Mark Young

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Mark Young, Ph.D., is director of the Hospitality Industry Archives at the Conrad N. Hilton College of Hotel & Restaurant Management, University of Houston.
Merriel Abbott - Managers Meeting

Merriel Abbott Paved the Way for Women in the Hotel Industry

What many people first see when looking at the picture below from the 1949 Hilton Hotels Managers Meeting is a long table full of men, which is nothing unusual for the time period. Then,...

How Hotels Used Throwaway Wrappers to Promote Their Brands

The phrase "today's trash is tomorrow's treasure" can be applied to several items in the hospitality industry archive, but especially to the archive’s collection of hotel soap wrappers. The archive is a wealth of...

Iced Out: The Slow Acceptance of Air Conditioning in Hotels

Staying up to date on the latest technological advances is one of the greatest challenges facing hoteliers in 2019. Innovations are constant, forcing those in the industry to move at a brisk pace—and take...
David T. Williams at work in his office.

The Legacy of Hotel Interior Designer David T. Williams

“We try to get as much local feeling as possible in each hotel.” These words perfectly summarize the artistic view of hotel interior designer David T. Williams. Specializing almost exclusively in the interior design...
Traveling women

Traveling While Female: A History of How Hotels Warmed Up To Women

In 1885, The New York Tribune assigned a reporter to investigate how many women unaccompanied by either a husband or parent were staying at four of the city’s largest hotels. According to the Tribune,...
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