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Mark Young

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Mark Young, Ph.D., is director of the Hospitality Industry Archives at the Conrad N. Hilton College of Hotel & Restaurant Management, University of Houston.

How Hotels Used Throwaway Wrappers To Promote Their Brands

The phrase "today's trash is tomorrow's treasure" can be applied to several items in the hospitality industry archive, but especially to the archive’s collection of hotel soap wrappers. The archive is a wealth of...

Iced Out: The Slow Acceptance of Air Conditioning in Hotels

Staying up to date on the latest technological advances is one of the greatest challenges facing hoteliers in 2019. Innovations are constant, forcing those in the industry to move at a brisk pace—and take...
David T. Williams at work in his office.

The Legacy of Hotel Interior Designer David T. Williams

“We try to get as much local feeling as possible in each hotel.” These words perfectly summarize the artistic view of hotel interior designer David T. Williams. Specializing almost exclusively in the interior design...
Traveling women

Traveling While Female: A History of How Hotels Warmed Up To Women

In 1885, The New York Tribune assigned a reporter to investigate how many women unaccompanied by either a husband or parent were staying at four of the city’s largest hotels. According to the Tribune,...
The Inside Inn

The Inside Inn Was the World’s Largest Hotel During the 1904 St. Louis World’s...

Ellsworth Statler, the legendary American hotelier, was a visionary who applied late 19th and early 20th century advances in technology and modern business systems to hotel operations. In applying these modern efficiencies while simultaneously...
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