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Mark Young


Mark Young, Ph.D., is director of the Hospitality Industry Archives at the Conrad N. Hilton College of Hotel & Restaurant Management, University of Houston.
Grace Dodge Hotel

No Tipping: Miss Mary Lindsley and The Grace Dodge Hotel

The American entry into World War I in 1917 led to a dramatic increase in the size of departments in the federal government in Washington, D.C., and also a corresponding need for workers to...
hotel names

Individual Identities: The Evolution of Hotel Names in the United States

William Shakespeare asked, “What’s in a name?” For U.S. hoteliers in the first half of the twentieth century, the answer was that hotel names should be evocative. Most had unique names; hotels in this...
Mickey Mantle

Heavy Hitter Hotelier: The Story of Mickey Mantle’s Holiday Inn

Mickey Mantle was one of the hottest sports stars of the 1950s. At the time, much like today, sports icons were in high demand for endorsement deals. In his memoir, “The Mick,” Mantle explained...
Hanne Dittler

Much More Than Changing Sheets: Hanne Dittler Helped Hotel Housekeeping Evolve

For much of the hotel industry’s history, the story of women employed in hotels was one of low pay, second-class status, and no real hope for advancement. For women who aspired to an executive...
Curt Strand — Berlin Hilton

A Look Back: The Accomplishments of Curt Strand

In July, hotel industry giant Curt Strand passed away at the age of 99. Among his many accomplishments, Strand was the last living link to the exciting era of early international hotel development. He...