Behind the Wheel
Between planes, trains, rental cars, bike shares, and ridesharing apps, travelers have more options than ever for getting from point A to point B....
Volara Creates Accuracy Engine for Amazon’s Alexa
NEW YORK—Guests each have their own colloquialisms and accents, and verbally convey their intents to hotels in a myriad of ways. Volara has developed...
Expedia Launches First Action for Google Assistant
Nearly one in five U.S. adults have access to a smart speaker and adoption of these voice-powered devices has grown to 47.3 million adults...
Say Farewell to the Afterthought Gym: Hotels Are Now Focusing on Fitness Centers
The hotel gym is finally getting a makeover. Gone are the days when working out while on the road is a dreaded experience in...
Five Front Desk Face-Forward Focus Items to Drive Service Scores
Like the adage "a picture is worth a thousand words," a positive review is worth a thousand room nights for hotels. Good feedback about...
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Compensation Declaration: Why the Growth of Management Company Fees Slowed in 2023
Prior research conducted by CBRE Hotels Research revealed that hotel management companies were rewarded handsomely as the U.S. lodging industry recovered from the COVID-19...
The George Hotel Opens in Georgetown, South Carolina
CHARLESTON, South Carolina—The Indigo Road Hospitality Group has opened The George Hotel, a 56-key boutique property in Georgetown, South Carolina. The George represents milestones...
Knowland: Nashville Leads Meetings and Events Volume in April
ARLINGTON, Virginia—Knowland reported that Nashville saw an uptick in meetings and events in April, growing 38.0 percent year-over-year (YOY). Las Vegas continued a steady...
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