How to Spot and Get Rid of Common Household Pests in Hotels
Running a business in the hospitality industry is a tough task, and when pests are added to the equation, it can get even more...
What Do You Do With an Intoxicated Guest?
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What do you do with an intoxicated guest?
"Recently, a guest who was visibly intoxicated walked through my...
Taking Steps to Help Prevent Suicides in Hotels
On July 20, 1995, comic book writer George Caragonne checked into the Marriott Marquis in New York City intent on taking his own life....
Eight Traits That Make a Successful Leader in Hospitality
Instruction from our parents, interactions with coworkers, and experiences at previous jobs and from life, in general, are all factors that can play a part...
The Do’s and Dont’s of Cleaning Stayover Rooms
When it comes to guests’ personal items, it can be confusing for room attendants to decipher what’s off limits. Here’s a list of do's...
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IHG Hotels Opens First avid hotels and Candlewood Suites Dual-Branded Property in North Platte
IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, today announced the opening of its first dual-branded avid hotels and Candlewood Suites property in North Platte,...
Choice Hotels International Takes It to the ‘Next Level’ at 68th Annual Convention
Choice Hotels International (NYSE: CHH), one of the world’s largest lodging franchisors, kicked off its 68th annual convention in Las Vegas yesterday, highlighting the company’s strong...
Choice Hotels Hosts “SOAR” Seminar to Attract, Mentor and Educate Underrepresented Groups
Ahead of its 68th Annual Convention in Las Vegas, Nevada, Choice Hotels International, Inc. (NYSE: CHH), one of the world's largest lodging franchisors, hosted its SOAR (Supporting...
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