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In 2016, Sourcing Qualified Talent a Top Priority

In 2016, Sourcing Qualified Talent a Top Priority

The U.S. hotel industry put on a strong performance in 2015, with occupancy, average daily rate, revenue per available room, and other benchmarks hitting all-time highs. Increases in occupancy, in particular, have a profound affect on the industry, especially on ...

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Spending Money Where the Guest Perceives It

Spending Money Where the Guest Perceives It

When it comes to renovations, savvy owners are investing their money in design aspects that matter most to guests. Nunzio DeSantis, executive vice president and director of HKS Hospitality Group, shares his perspective on where hotels can get the biggest ...

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Carving Out a New Culture of Safety

Carving Out a New Culture of Safety

Owning and operating a hotel can be a risky venture. There are several factors to consider, including loss prevention, safety, and liability. Hotel managers need to be diligent ensuring that the strategies in place have a minimal impact on the ...

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Impacting the Bottom Line in 2016

Impacting the Bottom Line in 2016

2016 promises to be the most profitable year our industry has ever seen due to strong rate growth, minimal supply impact, low interest rates and oil prices, and a somewhat minimal impact from disruptors like Airbnb, living wage bills, and ...

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Greeting Guests with Gifts

Greeting Guests with Gifts

Greeting guests with a little something extra at check in is one of the easiest—and surest—ways to make them feel welcome and foster loyalty. DoubleTree by Hilton has its chocolate chip cookies. Through a partnership with KIND, Red Lion Hotels ...

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