• Protecting Guests from Safe-Crackers

    Protecting Guests from Safe-Crackers

    With videos circulating the internet of hotel safes being broken into with everyday items like pocket knives, screwdrivers and old key rings, and magn...

  • Check Out The Roxy Lounge

    Check Out The Roxy Lounge

    The Roxy, the new incarnation of the iconic Tribeca Grand Hotel, is reenergizing the lower Manhattan experience. The refresh, which focused on the pub...

  • Getting to Know Your Guests

    Getting to Know Your Guests

    Getting to know guests and anticipating their needs is a key skill for any hotelier. And now, with increasingly smart apps and software platforms, tha...

  • Fluorescent Lighting to Become Thing of the Past

    Fluorescent Lighting to Become Thing of the Past

    On Feb. 1, General Electric announced it would discontinue the compact fluorescent light (CFL) in the U.S. by the end of the year in favor of its eco-...

  • Finding Housekeeping Employees

    Finding Housekeeping Employees

    A hotel without a reliable and consistent housekeeping staff will likely experience diminished cleanliness, face lower quality assurance scores from i...

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